The customer has the right to withdraw from a distance contract without providing any reason within 14 days from the day of receiving the goods.
To exercise this right, please send a withdrawal notice to [email protected]. After confirmation from our support team, you will receive detailed return instructions.
The product must be new, unused, complete and, if possible, in its original packaging. Proof of purchase must be provided.
01
Products made to order or clearly personalized (for example, car mats made for a specific vehicle model, custom colors or edging) are not returnable.
02
Products showing signs of use, dirt or damage that make them unsuitable for resale are not returnable.
Refunds are processed using the same payment method within 14 days from the date we receive the returned item or proof of shipment, whichever occurs first. We may withhold the refund until the product is physically received.
The cost of return shipping is borne by the Customer unless otherwise required by law or agreed with us. Ship the product in secure packaging and keep your postal receipt or tracking number.
These terms do not limit your statutory consumer rights under the laws of the Republic of Poland and the European Union.